Radius (miles)

Behavioral Technician (BT) Trainer

Location: Worcester, MA 01602
Date Posted: 5/27/2024
Category: Center Based
Education: Bachelor's Degree

POSITION SUMMARY: The BT Trainer will provide training, support, and session coverage in support of the Region’s operations. They maintain accurate records related to the New Hire Training. As well as assist in the creates, maintains, and manages training schedule.

They support HR, Operations, and the Clinical departments and their functions, acting as a reliable source of information to staff, clients, peers, and management. They will be the liaison between the administrative and clinical staff. Additional duties may be assigned based on the needs of the company.

Training Responsibilities:
1. Manage and maintain scheduling of New Hire Orientation.
2. Conduct New Hire Orientation for all incoming BT’s
3. Prepare New Hire materials
4. Manage drug test inventory regionally
5. Manages inventory list regionally
6. Coordinate with director to set up all new staff with case schedules and information
7. Provide support to new staff regionally
8. Assist in coverage sessions within assigned reason when not in NHO sessions

ACCOUNTABILITY: Performance will be measured by:
1. Ability to manage processes and deadlines while adhering to the policies and procedures of the company.
2. Ability to work, communicate, and get along with managers, peers, internal staff and families to accomplish Company goals in a collaborative, courteous, and cooperative manner.
3. Participate and contribute proactively to team efforts.
4. Ability to be a team player and demonstrate the company’s mission, vision, goals, and values.

Receive guidance with respect to general objectives in the majority of tasks and projects assigned. Display a high level of initiative, effort, and commitment towards completing assignments efficiently and on time. Demonstrate attention to detail and ensure all spreadsheets and software are updated to accurately reflect current work flow. Operate within company guidelines. Align behavior with the needs, priorities and goals of the organization.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned. The individual must possess professional knowledge and experience regarding scheduling and skills pertinent to operations.
• Must hold active RBT Certification
• Display a high standard of ethical conduct and respect to confidentiality principles.
• Exhibit honesty and integrity.
• Work and communicate with internal and external clients to meet their needs in a polite, courteous and cooperative manner

• Bachelor’s Degree or equivalent work experience
• Bachelor’s degree in Marketing, Business Administration, or Healthcare, preferred
• 1-2 years medical office scheduling experience required
• 3-5 years’ experience preferred

Skills & Abilities
• Strong rapport building skills, especially on the phone
• Sense of urgency
• Ability to work independently towards assigned goals
• Excellent time management and organization skills
• Ability to manage multiple tasks, prioritize tasks, and meet deadlines
• Attention to detail
• The ability to administer processes across the company consistently
• Superb communication skills
• Able to work collaboratively with ABA personnel
• Ability to listen and communicate well with management, staff, and families/clients
• Professional appearance and presentation required

Computer Skills
• Proficient in Microsoft Office applications including Word, Excel and PowerPoint is an essential skill
• Proficiency using email and Outlook
• Ability to keep accurate records, work in the database, use Excel and track processes accurately
• Ability to use Zoom meeting software
• Ability to learn Rethink software within 90 days

Working Conditions:
• General office environment.
• Ability to travel frequently to office locations in assigned area as required from corporate headquarters (up to 5% local travel).
• Exposure to constant or intermittent sounds sufficient to cause distraction.
• High demand for telephone work.
• Considerable stress may occur at times due to the pressure of meeting deadlines.
• Hours of work: 8:30a to 5:00p; must fulfill the duties of the position regardless of number of hours worked. May vary depending on current recruitment projects. See offer letter for assigned hours. May be changed at any time based on changing company needs.
• Performing these duties on a full-time basis is an essential function of this position.
• Must have ability to read and respond to emails and accept calls outside of work hours.

About Us
Kaleidoscope ABA has been in business for over 20 years and has 35 locations across the country. Join a growing team looking to make a difference in the lives of children.

Kaleidoscope ABA Therapy Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Title: Behavioral Technician (BT) Trainer
Class: Behavioral Therapist
Ref. No.: 1278932-3
BC: #KFS204

Company: Kaleidoscope ABA
Contract Contact: Worcester Careers
Office Email: Recruit@kfsaba.org
Office Phone: 877-ABA-0399
Office Address: 335 Chandler Street, Worcester, MA 01602

About Us: Responding to this post or registering on the KFSABA.org website is for information transfer only and is not an application, employment offer or commitment. When and if opportunities are presented, you may accept or decline such opportunities at your sole discretion. Further steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Inc. dba Kaleidoscope ABA. We appreciate your interest in our agency and look forward to meeting with you.